A Managing General Agent (MGA) acts primarily as an underwriter for an insurer. MGA’s can electronically prepare, sign, scan, and create documents from templates. One Inc offers MGAs a digital platform that is designed to integrate seamlessly into an MGA’s insurance core system, providing seamless payment processing.
With One Inc, the customer experience is considered in every step. We enable easy access and secure transmission of documents for the customer to track leads generated from media campaigns, including ROI analysis. Our system lets users receive claims, reconcile, and pay using all payment types and methods. Our platform works with both modern systems and legacy systems, and we can integrate with any system using accelerators with core systems.
Our treasury functions are for inbound and outbound payments which include claims, refunds, and commissions, which are all reconciled in one place. One Inc has a complete API, and integrated chargeback management system providing robust reconciliation, routing and reporting tools, and the ability to reconcile to your core billing and policy systems in real-time.
One Inc reduces the PCI burden required to maintain compliance. We are fully certified and compliant with TCPA (Telephone Consumer Protection Act), PCI DSS, Nacha, SOC 1 & SOC 2, HIPAA (Health Insurance Portability and Accountability) ®, and ADA.
One Inc has a complete digital engagement/communication engine that includes a payment portal designed exclusively for the insurance industry. Our Inbound/outbound IVR gives carriers the ability to proactively communicate with customers when a specific event occurs such as policy cancellation, payment due notification, expired policy notification or claims notification.
MGAs can choose from a variety of payment options including One Inc’s Express ClaimsCard®, IVR, digital wallets, debit and ACH payments, mobile payments, Pay by Text, split payments, QuickPay and more.
One Inc keeps all sensitive payment data off the MGA’s server to reduce and deter fraud and keep data safe and protected.
One Inc offers digital tools for MGAs including payment processing, configurable workflows, carrier commission auditing and trust account management.
With One Inc’s technology, service, support and payment options, MGAs can make payments faster, and process them at any location.
The One Inc platform combines multi-channel digital communications with electronic payment processing for both premiums and claims, minimizing processing costs for MGAs.
One Inc was founded by insurers for insurers, to serve only one industry — insurance, and we are experts in this domain. We focus on quality, reliability and reputation, and handle both inbound and outbound payments of all types and methods. That is the Power of One.