One Inc can help carriers providing commercial insurance modernize their payment system with robust digital capabilities. This includes a full inbound payment solution, as well as a full outbound process. With this platform in place, commercial insurance carriers can reduce credit card expenses, save money, increase security, and optimize the customer experience.
Our platform’s streamlined technology reduces claim severity and loss, stimulating customer retention. We focus on the customer experience in every step of the payment process. By processing both inbound and outbound payments, users can receive claims, reconcile, and expand payment types and methods, creating a frictionless, secure payment process they can trust.
We are fully certified and compliant with TCPA (Telephone Consumer Protection Act), PCI DSS, Nacha, SOC 1 & SOC 2, HIPAA (Health Insurance Portability and Accountability), and ADA PCI. We are committed to reducing your PCI burden to maintain compliance.
We have a complete API, and integrated chargeback management system that provides robust reconciliation, routing, and reporting tools. We can reconcile to your core billing and policy systems in real-time. We process both inbound and outbound payments which include claims, refunds, and commissions.
One Inc has a complete digital engagement/communication engine that includes a payment portal designed exclusively for the insurance industry. Our Inbound/outbound IVR allows carriers to proactively communicate with customers when a specific event occurs, such as a payment due notification, expired policy cancellation, or claims notification.
One Inc can easily facilitate all commercial insurance carriers’ outbound payment functions and enable the user to send one-off and automated repeat payments to a single person or to multiple vendors, providers, and insureds.
We keep all sensitive payment data off your network to reduce and deter fraud, and continually review security practices to give you the best protection. We also use multi-party approval and two-factor authentication.
Commercial insurance carriers can effectively manage and deliver payments faster and more securely at any location. Commercial property insurance carriers will have the ability to also modernize their current payment processing platform and create an easy-to-use, secure, integrated experience for their customers.
One Inc was founded by insurers for insurers, to serve only one industry — insurance, and we are experts in this domain. We focus on quality, reliability and reputation, and handle both inbound and outbound payments of all types and methods. That is the Power of One.