1 minute read
The claims experience is the ‘moment of truth’ for policyholders and has a direct correlation to customer retention and renewal.
6 minute read
Ease of integration with Guidewire’s InsuranceSuite will help the One Inc Digital Payments Platform optimize the customer experience for inbound and outbound payments for Amica.
4 minute read
One Inc has met the rigorous standards and becomes a Nacha Certified Third-Party Sender.
7 minute read
Lienholder payments are one of the more challenging of insurance disbursements. Find out how insurers can simplify lienholder payments by going digital.
7 minute read
Many policyholders prefer to pay premiums and receive claims checks digitally. However, insurers who want to deliver these options must first overcome these six challenges to digital payment adoption in the insurance industry.
7 minute read
Most insurance customers value a fast claims settlement above all other factors. Find out why speed matters and how to improve your own claims process.
7 minute read
Introduces four complex claims payment challenges in insurance, including multi-party , lienholder, mortgagee, and vendor payments.
6 minute read
Learn how self-service portals, document attachment, and effective vendor onboarding practices can simplify vendor reconciliation and help insurers experience an increased vendor digital payment adoption rate.
7 minute read
At insurance companies, payments used to be considered a Finance and IT matter. Now, payments is a big part of the Customer Experience (CX) discussion.
7 minute read
Find out five of the most common types of friendly fraud in insurance, and learn what you can do to reduce the chances of unnecessary chargebacks.
9 minute read
Insurance companies are accelerating their digital roadmaps, starting with payments, to safely connect with customers and keep business operations going.
10 minute read
Learn how digital processes and payments can bring rapid bank decisions, insurer risk reduction and an optimized customer experience in mortgagee property claim damage payments.
7 minute read
Pay by Text is a fast, easy way for policyholders to pay their premiums. Find out how SMS can improve customer satisfaction and increase on-time payments.
10 minute read
Insurance is a high-churn industry, and many consumers just want the lowest price. Find out how to turn your policyholders into loyal brand advocates.
8 minute read
Learn how digital claims payments can increase customer retention, cut costs, and simplify your own security and compliance requirements.
7 minute read
Find out how insurance leaders have simplified various operations and processes to reduce costs, and ultimately lowered their combined ratio.
9 minute read
Optimizing the vendor claim payment experience through using digital vendor payments and diligent onboarding practices helps insurers achieve significant cost savings and operational efficiencies.
9 minute read
Customer data is an extremely valuable asset for carriers across the insurance value chain. Here’s how data and personalization can benefit both the policyholder and insurer.
8 minute read
Learn why insurers must tap into the considerable potential of mobile payment capabilities to meet increasing customer expectations.
7 minute read
Insurers need to provide convenient and secure payments, but that isn’t always easy by phone. A new option is providing a solution to this problem.
7 minute read
With remote work and social distancing, insurers are rethinking their approach to payments. Find out how digital payments can help solve modern challenges.
8 minute read
Retention and loyalty are driven by customer experience. Check out the webinar to learn how policyholders differ today from a decade ago.
14 minute read
Learn how insurance leaders are tapping into digital payments to make a better experience for their policyholders and their company operations.
6 minute read
Insurers are replacing generic payment providers with insurance-specific solutions. Learn how to use payments as part of your customer retention strategy.
4 minute read
Many insurers simply do not view payment processing as an opportunity to improve customer experience, and to improve operational efficiency and costs.
7 minute read
How do today's consumers prioritize their home and auto premiums payments? Learn how digital engagement can policyholders prioritize their insurance bills.
2 minute read
Payments represent the insurer's most frequent and critical interaction with policyholders—an unparalleled chance to provide a seamless, frictionless customer experience that increases retention and drives growth.
1 minute read
Are the rapid technological advances and regulatory changes in our industry affecting your business? What proactive steps should you be taking to stay ahead, and how are other carriers successfully navigating the evolving payment landscape?