The claims experience is the ‘moment of truth’ for policyholders and has a direct correlation to customer retention and renewal. As the final step in the end-to-end claims experience, the outbound claim payment process must be part of any effort to optimize and digitize claims.
For insights on how modern payment technology is creating a better insurance claim experience, download our whitepaper in collaboration with J.P. Morgan Payments.
Written by The One Inc Content Team
The One Inc Content Team strives to provide valuable insights about digital trends and payments innovation for the insurance community.
