Approximately 92% of U.S. adults carry text-enabled phones and 98% of smartphone users use text on a regular basis, but only 14% of companies text with their consumers. If you’re not engaging with your policyholders via text, you may be missing out on a distinctive edge over your competitors. With Pay by Text you can digitally engage with your policyholders and accept payments at the same time! It’s a win-win solution that is bound to improve your customer experience and lead to greater retention.
Pay by Text provides your customers with a simple, fast, and convenient payment channel to pay their premiums on time, whenever and wherever they are. With Pay by Text, paying for an insurance premium becomes as simple as replying to a text with “PAY”. Policyholders especially love the real-time payment reminders and the flexibility to pay their premium on the spot without logging in to a portal or pulling out a checkbook or credit card.
Written by The One Inc Content Team
The One Inc Content Team strives to provide valuable insights about digital trends and payments innovation for the insurance community.
