7 minute read
Making Insurance Bill Payment a Policyholder Priority
How do today's consumers prioritize their home and auto premiums payments? Learn how digital engagement can policyholders prioritize their insurance bills.
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How Amazon is Changing the Insurance Industry
Amazon has set a high bar for consumer expectations. Learn what kind of customer experience keeps today's policyholders loyal to their insurance providers.
4 minute read
Are You Treating the Payments Process as a Customer Experience?
Many insurers simply do not view payment processing as an opportunity to improve customer experience, and to improve operational efficiency and costs.