13 minute read
Data and AI Are Driving Insurance Transformation
Data and AI are driving insurance transformation, but to gain a competitive edge, insurers need to figure out how to leverage data successfully.
10 minute read
Modernizing the Insurance Claim Experience with Digital Payments
Modernize the insurance claims process with digital payments to reduce costs and improve customer satisfaction.
10 minute read
Policyholder Communication Preferences: What Do Today’s Insurance Customers Want?
To improve customer experience, insurers need to take modern policyholder communication preferences into account. Here’s what policyholders want and expect.
12 minute read
3 Ways Network Tokenization Benefits Insurers
Network tokenization benefits insurers in 3 critical ways: increasing revenue, reducing costs, and improving the policyholder experience.
9 minute read
Optimizing Insurance Payments with Network Tokens
Optimizing insurance payments with network tokens improves payment security, lowers insurer costs and improves the policyholder experience.
7 minute read
How to Facilitate Convenient and Secure Phone Payments
Insurers need to provide convenient and secure payments, but that isn’t always easy by phone. A new option is providing a solution to this problem.
9 minute read
Optimizing the Vendor Claim Payment Experience
Optimizing the vendor claim payment experience through using digital vendor payments and diligent onboarding practices helps insurers achieve significant cost savings and operational efficiencies.
9 minute read
The Next Frontier in Insurance Policyholder Data and Personalization
Customer data is an extremely valuable asset for carriers across the insurance value chain. Here’s how data and personalization can benefit both the policyholder and insurer.
11 minute read
12 Insurance Industry Trends for 2022
Here are 12 property/casualty insurance industry trends that will drive the ability to provide a frictionless customer experience in 2022.
8 minute read
1099 Reporting: What Insurers Need to Know
1099 reporting requirements create numerous opportunities for human error. Here's what insurance companies need to know about 1099 filing.
9 minute read
Leveraging New Technology to Optimize Customer Experience
How can insurers leverage emerging technology to optimize the customer experience? By ensuring it addresses 3 significant needs: speed, convenience, and transparency.