9 minute read
Voice of the Customer: Asking, Listening & Loyalty
People are sharing their customer experiences, and others are listening. Insurers that want to boost customer loyalty should be listening, too.
9 minute read
Steering Toward Opportunity: Non-Standard Auto Insurance Turns a Corner
Payment solutions can help non-standard auto insurers safeguard revenue, streamline operations, and enhance customer satisfaction.
8 minute read
How Insurance Customer Experience Can Fuel Growth
Insurers are competing for market growth. The key to success may lie in delivering in a positive customer experience.
6 minute read
Accelerators: Increasing Speed to Market with Reduced Development
By enabling the agility and flexibility insurers need to pivot quickly and increase speed to market, low code integration accelerators can be a game changer.
11 minute read
How Insurers and Policyholders Can Navigate Climate Change
Global warming is creating new risks. Insurers need new risk mitigation strategies to help them and their policyholders navigate climate change.
10 minute read
How Climate Change Is Creating an Insurance Crisis
With global temperatures and sea levels rising, climate change is creating an insurance crisis in parts of the United States.
12 minute read
Unlocking the Insurance Potential of Telematics and IoT
Telematics and IoT are creating a wealth of data. It’s time for insurers to leverage this data to create better policyholder experiences.
9 minute read
Beyond Paper: The Future of Insurance Is Now
Technology is transforming the insurance industry, so why do many insurers still rely on checks for claim payments? The future of insurance is now. It’s time to modernize payments.
9 minute read
5 Ways to Optimize Your Transformation Initiatives
Optimizing transformation initiatives by effectively managing the people side of change increases ROI, delivers customer value, and improves outcomes.
8 minute read
Improving the Agent Experience: How Insurers Can Thrive
As insurers work on digital transformation and better customer experience, it’s important to remember that the agent experience also matters.
11 minute read
The Insurance Talent Crunch: How Technology and Upskilling Can Help
An insurance talent crunch is taking shape, but technology and upskilling have the potential to boost operational efficiency and employee engagement.