9 minute read
Voice of the Customer: Asking, Listening & Loyalty
People are sharing their customer experiences, and others are listening. Insurers that want to boost customer loyalty should be listening, too.
11 minute read
10 Ways Low Code/No Code Drives Insurer Competitive Advantage
Low code/no code tools drive insurer competitive advantage by enabling the agility and innovation needed to meet customer demand for a superior digital experience.
10 minute read
Customer Journey Mapping: Meeting Insurance Customers Where They Are
Insurers need to pay attention to the end-to-end customer journey if they want to optimize the customer experience, increase retention, and stay competitive.
8 minute read
The Pandemic Has Boosted Mobile Payments – But There’s Still Potential for Insurers to Tap
Learn why insurers must tap into the considerable potential of mobile payment capabilities to meet increasing customer expectations.
9 minute read
Digital Engagement Engenders Transparency & Trust
How can insurers quickly improve customer relationships and trust levels? By improving the quality and frequency of their digital customer engagement.
9 minute read
5 Things Insurers Need to Know About Digital Wallet Payments
Digital wallets are fast becoming customers’ preferred payment method. Here are 5 key things insurers need to know right now.
9 minute read
A Superior Experience: Digital Insurance Premium Refunds & Agent Commission Payments
How can insurers use the convenience, cost-savings, and efficiencies of digital disbursements for more than just claims? Learn how to delight both customers and agents.
9 minute read
The Key to Faster APIs: Developer Hubs
What if you could go live 25% faster with your new digital payment capabilities? Learn how Developer Hubs are helping developers work with improved quality, efficiency, and speed.
9 minute read
Reimagining the Insurance Customer Journey: Why Now?
Why aren’t insurers further along in improving the customer experience? Exposed gaps in technology, data, and digital engagement say it’s time for insurers to reimagine the customer journey.
7 minute read
5 Ways Virtual Cards Improve the Insurance Claims Payment Process
Virtual cards improve the insurance claims payment process for insurers in 5 ways: reducing expense, providing instant payment access, improving cash flow, increasing security, and enabling detailed remittances.