10 minute read
Cybersecurity is a growing concern for the insurance industry. Insurers are dealing with a surge in cyber claims from customers, while also defending their own systems from cyberattack. Here’s the latest data.
10 minute read
Insurers have big plans for big data, but first they need to alleviate data privacy fears. Here’s why consumers are worried and how insurers can help.
13 minute read
Data and AI are driving insurance transformation, but to gain a competitive edge, insurers need to figure out how to leverage data successfully.
10 minute read
To improve customer experience, insurers need to take modern policyholder communication preferences into account. Here’s what policyholders want and expect.
12 minute read
Network tokenization benefits insurers in 3 critical ways: increasing revenue, reducing costs, and improving the policyholder experience.
9 minute read
Optimizing insurance payments with network tokens improves payment security, lowers insurer costs and improves the policyholder experience.
7 minute read
Insurers need to provide convenient and secure payments, but that isn’t always easy by phone. A new option is providing a solution to this problem.
9 minute read
Optimizing the vendor claim payment experience through using digital vendor payments and diligent onboarding practices helps insurers achieve significant cost savings and operational efficiencies.
9 minute read
Customer data is an extremely valuable asset for carriers across the insurance value chain. Here’s how data and personalization can benefit both the policyholder and insurer.
11 minute read
Here are 12 property/casualty insurance industry trends that will drive the ability to provide a frictionless customer experience in 2022.