Workplace accidents happen, but One Inc’s streamlined payment process ensures the injured worker(s) receive their compensation payment in a timely fashion. One Inc transforms a company’s outbound payment processing, delivering faster and more efficient payments by expanding its payment options. We help the insurer reduce outbound payment costs, deliver a consolidated and streamlined process, and speed up payment response times.
With One Inc’s technology and processing, the customer experience is considered at every step to make it a successful process for the policyholder. Loss ratios are reduced, and cycle time improves delivering the best customer experience. We streamline the process by being the only vendor handling both inbound and outbound payments.
One Inc reduces the PCI burden required to maintain compliance. We are fully certified and compliant with TCPA (Telephone Consumer Protection Act), PCI DSS, Nacha, SOC 1 & SOC 2, HIPAA (Health Insurance Portability and Accountability) ®, and ADA.
One Inc can reconcile to your core billing and policy systems in real-time. With its complete API, and integrated chargeback management system, the platform provides robust reconciliation. Features also include routing and reporting tools for inbound and outbound payments including claims, refunds, and commissions.
One Inc has an inbound/outbound IVR, and a complete digital engagement/communication engine that includes a payment portal designed exclusively for the insurance industry. Carriers can proactively communicate with customers when a specific event, such as policy cancellation, payment due notification or claims notification occurs.
One Inc’s Digital Payments Platform integrates seamlessly into a Worker’s Comp Insurance Carrier’s core system and supports a wide range of payment methods and channels including One Inc’s Express ClaimsCard®, IVR, digital wallets, debit and ACH payments, mobile payments, and Pay by Text. Carriers can effectively manage and deliver payments faster from any location.
We guide service providers and claimants away from traditional paper checks and antiqued processes to faster, more convenient digital payments.
We keep all sensitive payment data off your network to reduce and deter fraud, and continually review security practices to give you the best protection.
One Inc was founded by insurers for insurers, to serve only one industry — insurance, and we are experts in this domain. We focus on quality, reliability and reputation, and handle both inbound and outbound payments of all types and methods. That is the Power of One.